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We're here to help you with any questions about MamaSkin, our pregnancy-safe skincare database, or general inquiries.
Frequently Asked Questions
Where can I download MamaSkin?
MamaSkin is live on both major app stores. Download it on the App Store for iPhone or iPad or Google Play for Android devices. No waitlist is needed.
How do you determine if a product is pregnancy-safe?
Our database is built on scientific evidence from US, EU, and UK sources. We analyse ingredients and their safety profiles during pregnancy to provide research-backed guidance.
Is MamaSkin available for Android?
Yes! MamaSkin is available globally on Google Play alongside the App Store. Download whichever version fits your device.
Can I suggest products to add to the database?
Absolutely! We're always looking to expand our database. Send us an email with product suggestions and we'll consider adding them.
MamaSkin in ChatGPT and Codex
ChatGPT integration section added: 17 October 2026.
What can MamaSkin check in ChatGPT?
Ask about a skincare product using its brand and part of the product name, or paste a cosmetic ingredient list. MamaSkin returns recorded catalogue and ingredient information. It does not diagnose a condition or decide whether a product is medically safe for you.
Do I need a MamaSkin account?
This integration does not sign in to MamaSkin or access your account. OpenAI manages access to the ChatGPT or Codex product you use.
Why does MamaSkin ask me to choose a product?
Names can describe several sizes, regional formulas or variants. Confirm the exact candidate before an assessment; search ranking does not indicate safety.
Does a pasted ingredient list check every ingredient?
Matched ingredient records and their findings are shown. Complete formula coverage is unavailable for pasted lists. Missing coverage and absence of warnings do not establish safety.
Why did my saved result stop working?
Saved selections and results are available for up to five minutes and can expire earlier after a restart. Expiry does not change the product's recorded findings. You may explicitly request a new check.
Why does it say unavailable?
Capacity limits, expired references or a service problem can stop a check. MamaSkin does not generate a replacement assessment when the lookup fails. Contact support if this persists.
What should I include in a support request?
Provide the product name, approximate time, the device used and the error wording. Crop or redact screenshots to the affected checker. Do not send full chat histories, medical history, saved-result links or handles, passwords, verification codes or keys. Requests go through the existing MamaSkin support contact; the plugin does not send messages itself.
Still need help?
Don't see your question answered? We're here to help with any specific questions or concerns.
Contact our support team